Disaster Resilience
AI for Emergency Management.

Use AI on a real emergency management problem from your own work, in two days online. Delivered with PSN Academy.

Register with PSN Academy

  • 18–19 May 2027
  • 10:00am-2:30pm AEST
  • Online, with PSN Academy
AI for Emergency Management

Registrations

This course runs with PSN Academy, which handles registrations and payment. Places, prices and the registration form are on the PSN Academy page.

Register with PSN Academy

Why this course

AI can write a situation report in a minute, and it reads well, also when it is wrong. In emergency management a confident error has real consequences.

This course, run with PSN Academy, is about using AI on emergency management work with care. Over two days you learn what current tools can and cannot do, see examples from preparedness, response and recovery and work on a real problem you bring from your own job.

The course first ran in October 2026 for participants from police, fire and emergency services, councils, a water utility and national agencies across Australia and New Zealand.

Who it is for

The course is for people who plan for, respond to and recover from emergencies, including:

  • Emergency management officers in councils and state agencies
  • Emergency services staff in planning, operations and recovery
  • Recovery and community resilience teams
  • Utility and infrastructure staff with emergency roles

No programming or AI experience is needed. Bring a real problem from your work and your knowledge of where it gets stuck.

Problems participants bring

Most problems sit in the daily work of emergency management. Examples include:

  • Turning shift logs and briefings into situation reports
  • Drafting handovers and action lists
  • Assessing recovery needs from field reports
  • Preparing public warnings and alerts
  • Supporting evacuation planning
  • Mapping and routing during a response

You do not need a proposed solution. Part of the course is working out which approach is worth trying.

What you will be able to do

  1. Explain what current AI tools can and cannot do with logs, briefings, reports and maps.
  2. Describe an emergency management problem from your own work in a form an AI tool can help with.
  3. Design an AI-assisted workflow for that problem within your organisation's approved tools and data rules.
  4. Check an AI output for quality, traceability and safety before anyone acts on it.
  5. Decide which steps in an emergency management process can use AI and where a person must decide.
  6. Plan the next step for testing your design in your organisation.

What you take back

  • A clear view of what AI can and cannot do in emergency management work
  • A designed solution for a real problem from your job
  • The three checks, applied to your own design
  • A take-home guide on where AI fits and where a person must decide

How far each design gets depends on the problem, the data and the tools your organisation allows.

Programme

  1. Day 1

    Understanding and working with AI

    Learn what current AI can do, see it applied to emergency management and define the problem you will work on.

    • What generative AI, machine learning and agents are, and where they fail
    • AI in emergency management: preparedness, response and recovery
    • Defining your problem: the outcome, the process, the data and the constraints
    • Working on problems with peers in breakout rooms
    • Reporting back, and a demonstration of building a use case
  2. Day 2

    Designing a solution you can defend

    Move from tools to systems, design your solution and test it against the three checks.

    • Agentic AI: systems that plan and act, and how to restrain them
    • People and AI working together: who decides, and when
    • What is coming from research, and what is ready now
    • Designing your solution in breakout rooms
    • Presenting your design and testing it against the three checks
    • Where to from here in your organisation

Mornings are mostly teaching and demonstrations. Afternoons are practical work in small breakout rooms.

Three checks before anyone acts on AI

  • Quality: Is the output good enough for this decision?
  • Traceability: Can we show how it was made?
  • Safety: Is our data safe, and is the AI agent restrained?
  • Apter Intelligence: On day two, a pilot of Apter Intelligence scores the work against these checks, so you see them applied to your own design.

Instructors

  • Dr Marcello Sano

    Founder and instructor, Apter

    Marcello works across hazards, risk and adaptation, with research and practical work in machine learning and AI. He designed this course with PSN Academy and delivered its first run in October 2026.

Questions

Who handles registration and payment?
PSN Academy. Places, prices, payment and joining details are on the PSN Academy page.
How does the online format work?
The course runs live on video over two days, from 10:00am to 2:30pm Sydney time, with a lunch break. You work in small breakout rooms with other participants. Joining details are sent before the course.
What do I need to bring?
A computer with a camera and microphone, and a real problem from your work. Before the course we ask you to describe the problem, what makes it hard and what a useful result would look like.
My organisation only allows certain AI tools. Can I still take part?
Yes. You design your solution with the tools your organisation approves, often Microsoft Copilot. The demonstrations show several tools so you can see what each one can do.
My problem involves sensitive material. Can I still work on it?
Yes. Describe the problem without confidential details and use anonymised or sample data. Only use material you are authorised to share. You and your organisation keep ownership of what you bring.
Do I need technical skills?
No. The course explains the technology in plain terms and the practical work is guided. Your knowledge of your own work matters more.

Register

Two days online with PSN Academy to put AI to work on a real emergency management problem.

18–19 May 2027, Online, with PSN Academy. Registrations are through PSN Academy.

Register with PSN Academy

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What practitioners say

The most rewarding part was engaging with the other participants. I came away understanding coastal hazards from perspectives beyond my own, and seeing the range of solutions to erosion and inundation being applied across Australia.
Dr Paul BiermanBureau of Meteorology
I brought my own case to the AI session and built an agent to manage my email. I have been using it ever since, and I am now looking at whether AI can help with a coastal problem too.
Sophie BarrettCairns Regional Council, Queensland
A really worthwhile course. Working through coastal resilience in a practical way, alongside people from right across the coastal space, gave me perspectives I had not had before. I have already found myself drawing on those discussions in my own work.
Abby BernathCity of Gold Coast, Queensland
We were deeply impressed by this comprehensive and practical course. It provided essential knowledge that we hope to implement in our national forecasting strategies. Thank you for your valuable guidance and support.
Tom NatickMinistry of Climate Change, Vanuatu
A highly useful introduction to coastal processes and the options for erosion mitigation. Experienced professionals and real case studies made the basics of coastline management clear. I would strongly recommend it to anyone building their knowledge of how the coastal sector works in practice.
David GarradBundaberg Regional Council, Queensland
An incredibly rewarding experience. The course gave me valuable knowledge, meaningful connections and a fresh perspective that I will carry forward in my work and beyond. If you have the opportunity, I would absolutely encourage you to do it.
Carla OmeleyWollongong City Council, New South Wales
The AI session was particularly interesting and beneficial. I had not realised how many applications AI could have, or its potential for both administrative and complex tasks. I am now using it in everyday work and in drone mapping.
Craig PerryPeron Naturaliste Partnership, Western Australia

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